Commercial Manager

Job Summary

Required Qualifications

• •High School Diploma or GED
• •College degree preferred
• •Minimum three years of retail or food and service industry experience
• •Three years of management experience
• •Experience in a visitor attraction, theme park, museum, hotel or theater environment
• •Ability to obtain related licensures or certification as may be required to perform the essential function of the position or as required by law
• •Ability to hear, listen, and to communicate with others
• •Ability to sit and stand for long periods of time
• •Ability to use basic computer tools
• •Ability to lift items weighing up to 50 pounds
• •Must be willing to work flexible hours, including morning, evenings, holidays, and weekends
• •Attendance is a mandatory function of this job
• •Must be able to lift items weighing up to 50 pounds with or without reasonable accommodation

Desired Qualifications

• •College degree
• •Desire to work in fast-paced environments
• •Highly self–motivated strong leader with proven success managing operational teams
• •Passion for providing excellent experiences to our guests
• •Excellent communication, negotiation, interpersonal and organizational skills
• •Extensive knowledge of computers including Microsoft Office - Excel, Outlook, and Word
• •Proven ability to work on multiple projects simultaneously and multitask as necessary
• •Be adaptable – adapting approach and demeanor in real time to march the shifting demand of different situation
• •Collaborate – Building partnerships and working collaboratively with others to meet shared objectives
• •Communicate Effectively – Developing and delivery communications that convey a clear understanding of the unique needs of different audiences
• •Ensure Accountability – Holding self and other accountable to meet commitments
• •Core Behaviors Merlin people create joyful experiences that unite and inspire people from every walk of life
• •Our ambition is to be the best place in the world to work and visit
• •We Care We go above and beyond for our guests and our people – no gesture is too thoughtful
• •We are uncompromising about safety, security, and welfare, setting the highest standards
• •We work hard to have a positive impact, both on the planet and in our local communities
• •Own Your Craft We constantly sharpen our skills and help others to grow in their roles
• •We listen closely to others, learning from feedback
• •We take inspiration from our industry and world, to stay at the forefront of entertainment
• •Drive and Discover Go Together Enjoy the Ride We give our best every day, owning our work and seeing it through until it's done brilliantly
• •We focus on the things that make the biggest difference: do less but do it better
• •We explore untapped opportunities to delight more guests in more ways, embracing calculated risks
• •We work on our relationships daily, building teamwork and trust
• •We collaborate with people from other teams and sites around the globe, to solve problems together and draw on diverse perspectives
• •We commit to our decisions and move at speed to make progress happen
• •We bring fun and optimism to our work – because happiness helps us be at our best
• •We support each other through challenges and turn missteps into opportunities to learn
• •We cultivate a warm, welcoming environment where people feel a strong sense of belonging