Commercial Lines Support Specialist I
$43,181–$58,344 year
On-siteSeattle, Washington, United States
Job Summary
Conduct data entry for new business, renewals, and endorsements while maintaining accurate records in designated systems. Manually rate all lines of coverage, including nonautomated and infrequent coverages, and update routine reports. Seek relevant information from defined sources to answer key questions and gather input to solve problems of moderate complexity. Consistently act according to customer experience standards by responding quickly, maintaining a positive attitude, building rapport, and ensuring issues are resolved. Frequently contact internal departments and team members to support operations and perform special projects as assigned.
Required Qualifications
- Good communication skills
- Demonstrated eye for detail
- Effective oral and written communication skills
- High school diploma or equivalent
- Applicants must be authorized to work for any employer in the U.S.
Desired Qualifications
- Ability to follow established processes and procedures
- Time management and ability to meet deadlines
- Customer service skills
- Proficient use of various core systems, office and computer equipment, and software packages
- Relationship-building skills
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