Commercial Lines Account Manager- Small Business
$180,000–$180,000 year
On-siteBrighton, Michigan, United States or Grand Rapids, Michigan, United States
Job Summary
Manage an assigned book of business exceeding $550k in revenue, providing quality customer service to existing accounts with a goal of 93% retention. Retain clients through dedicated service and maintain accurate client information in EPIC systems. Collaborate within a team of producers, senior account managers, and associate account managers to support operations. Mentor, support, and train Associate Account Managers and Team Assistants as necessary. Handle administrative tasks and complete special projects as assigned. This role requires a P&C license and 3-5 years of commercial lines experience on the agency side.
Required Qualifications
- High School Degree, or Equivalent
- 3-5+ years in a Commercial Lines role on the agency side
- Experience working in the middle market with accounts averaging $15k in revenue and above
- Intermediate excel skills
- Strong communication
- P&C License
- Willingness to travel, on occasion
- 2-5 years of relevant experience
- No Travel Required
Desired Qualifications
- High School Degree, or Equivalent
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