Commercial Lines Account Associate, SME-1
$55,000–$60,000 year
On-siteToronto, Ontario, Canada
Job Summary
Provide internal and external clients with prompt, courteous service by handling coverage inquiries, processing client requests, and preparing documents such as letters, certificates, and renewal packages. Accurately process endorsements, invoicing, and reports using program systems while calculating adjustments and premiums. Assist in Accounts Receivable collection and take a proactive approach to working with clients and carrier partners on renewals and endorsements. Support SME Account Managers, Assistants, and Leadership as required. Minimum 1 to 2 years of administrative support experience and a RIBO license are required. Salary is $55,000 to $60,000.
Required Qualifications
- Minimum 1 to 2 years of administrative support experience
- RIBO (Registered Insurance Broker of Ontario) license Required or must be obtained within 60 days of hire
- Experience working in a fast paced and high-volume environment
- Proficient in Microsoft Office: Word, Excel, and Outlook
- Strong customer service skills with professionals
- Ability to work collaboratively as a key member of a team and independently with minimum supervision
- Strong attention to detail, time management and analytical skills
- Excellent organizational, interpersonal, written, and oral communication skills
- 2-5 years of relevant experience
- Negligible Travel
Desired Qualifications
- Experience in Epic or similar insurance brokerage management system an asset
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