Commercial Lead Coordinator
HybridKent, Ohio, United States
Job Summary
Manage and qualify inbound commercial leads from digital channels via phone, email, and LinkedIn to determine project scope, timeline, and budget. Maintain accurate records of all interactions in MS Dynamics 365 to ensure seamless handoffs to sales teams while providing operational support for complex RFPs and bid documents. Execute targeted outbound prospecting campaigns to engage new prospects and reactivate dormant accounts, partnering with sales leaders to target key commercial verticals. Conduct preliminary property research using satellite imagery and public records to support qualification meetings. This role balances active lead qualification and triage with proactive business development support.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Sales, or related field
- 2-5 years of experience in sales coordination, customer success, marketing coordination, or lead generation
- Proficiency with modern CRM systems (MS Dynamics 365 preferred)
- Proficiency with lead-tracking software
- Proficiency with Microsoft Office Suite (Excel, Word, Teams)
- Exceptional written and verbal communication skills
- Comfortable with high-volume outbound phone calls and email sequences
- High level of self-motivation, organization, and the ability to operate independently in a hybrid/remote team structure
- Customer-centric mindset with professional resilience and problem-solving capabilities
- Must be available for up to 25% travel
Desired Qualifications
- Experience in the commercial landscaping, tree care, facility maintenance, or construction industry
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