Commercial Insurance Account Manager
Hybrid · Birmingham, Alabama, United States
Job Summary
Commercial Insurance Account Manager role focusing on day-to-day client services for commercial insurance clients, collaborating with internal teams (marketing, claims, production) to service accounts. Responsibilities include processing applications, policies, endorsements, binders, certificates, audits; assisting clients with policy coverage, exclusions, and questions; supporting Producers/Account Executives, preparing presentations and proposals, and participating in meetings with prospective clients; handling billing and renewals, and maintaining documentation and records. Requires strong communication, problem-solving, and relationship-building skills, plus the ability to work in a fast-paced environment and independently or in a team. Requires 3+ years of commercial insurance account management experience, Property & Casualty knowledge, and a current P&C broker license; CRIS or ERIS certifications are a plus. Hybrid in-office role based in Birmingham, AL with training offshore/on-site and partial remote work.
Required Qualifications
- High school diploma or GED equivalent
- Current Property and Casualty Broker License
- At least 3 years' experience in mid-size brokerage or carrier
- Construction-related experience preferred but not required
- Proficiency with Microsoft Office (Word, Excel, etc.)
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