Commercial Fleet Manager
On-siteMatteson, Illinois, United States
Job Summary
Forecast monthly and annual goals for vehicle sales and expenses, then call on commercial and fleet business owners at least two to three days weekly to drive new business. Lead daily meetings with the sales force to assign marketing tasks, conduct daily training to improve skills, and assist in closing deals when necessary. Resolve customer issues promptly while ensuring all sales representatives adhere to dealership policies and local, state, and federal regulations. Maintain control over departmental expenses, review outside contacts for potential opportunities, and recommend improvements for underperforming staff to boost quotas and customer satisfaction scores.
Required Qualifications
- Experience with internet and retail tools
- Ability to forecast goals and objectives for vehicle sales, gross and key expenses on a monthly and annual basis
- Ability to handle and resolve customer issues or concerns promptly and professionally
- Excellent communication skills, ability to communicate effectively with customers, subordinates and other management
- Ability to train and be a leader to your sales staff
- An effective manager is a great leader
- Understand, keep abreast of, and comply with all local, state and federal regulations that affect fleet and commercial vehicle sales
- Call on commercial / fleet business owners a minimum of 2-3 days weekly
Desired Qualifications
- Proven track record of exceptional customer service
- Sales skills
- Training abilities
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