Commercial Executive
$25,000–$25,000 year
RemoteLancaster, California, United States
Job Summary
Manage a portfolio of customer accounts to maximise retention and achieve income targets while building trusted relationships as the primary point of contact. Handle customer enquiries through to resolution, maintain accurate CRM records, and monitor account performance. Collaborate with internal teams to meet SLAs and KPIs, support forecasting through data analysis, and develop new business by building a strong sales pipeline. Monitor competitor activity and represent the organisation at customer meetings and events. Support regulatory compliance, risk management, and continuous service improvement. Work Monday–Thursday in the Lancaster Head Office with home working on Fridays, reporting a starting salary of £25,000 per annum.
Required Qualifications
- Excellent communication skills with a strong customer service focus
- A proactive and creative approach to sales and achieving targets
- A positive, adaptable attitude with a commitment to quality and continuous improvement
- Strong organisational skills with the ability to prioritise workloads and meet deadlines
- Experience using ICT systems, databases, and CRM systems
- The ability to work collaboratively while taking ownership of your own workload
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.