Commercial Customer Service Specialist

Receive incoming customer and client calls regarding treasury management products, utilizing excellent oral and written communication skills to answer inquiries and resolve issues. Use related software, mainframe applications, and appropriate documentation to address complex product questions. Work directly with external business and corporate customers, product managers, sales representatives, and Treasury Management operational staff to solve problems. Requires an associate's degree and one year of customer service experience, or equivalent education and work history. Hourly pay ranges from $20.55 to $34.25 based on specific skills and experience.