Commercial Collections Specialist - Vendor Finance
$52,500–$87,500 year
Hybrid · New Jersey, United States or Pennsylvania, United States
Job Summary
Commercial Collections Specialist within PNC's Vendor Finance organization, based remotely in New Jersey or Pennsylvania with potential for remote work in select locations and occasional in-office participation. Responsible for overseeing operations workflow, coordinating transactions, addressing escalated issues, coaching team members, leading huddles and continuous improvement sessions, and providing guidance to internal and external customers. May interact with customers and third parties, review processes and documents for accuracy, identify exceptions, participate in risk mitigation, update standard operating procedures, and contribute to projects. Requires strong analytical thinking, coordination across teams, and experience in commercial collections/credit risk within financial services.
Required Qualifications
- 3+ years of related experience
- Associates degree or equivalent
- Experience with operations workflow and escalation management
- Ability to interact with internal/external customers and third parties
- Proven ability to coach and train team members
- Familiarity with process documentation and SOPs
- Attention to detail and analytical thinking
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