Commercial Collections Specialist
$60,000–$60,000 year
On-site · Atlanta, Georgia, United States
Job Summary
Manage business customer accounts in a fast-paced office setting; conduct high-volume collection calls and emails to commercial customers; reconcile accounts to ensure timely payment; resolve billing discrepancies and payment disputes; supervise the Collections Assistant; collaborate with Sales and leadership to accelerate the collections process; support monthly billing and daily invoice processing; maintain detailed AR aging reports; participate in weekly/monthly reporting; build and maintain strong internal and external business relationships.
Required Qualifications
- 5+ years of progressive commercial (B2B) collections or accounts receivable experience
- Strong communication skills with a professional and persistent approach when working with business clients
- Goal-oriented mindset with strong analytical and investigative abilities
- High attention to detail and organizational skills
- Experience working with ERP systems
- Ability to prioritize effectively in a fast-paced environment
- Bachelor’s degree preferred
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