Commercial Client Administrator
On-site · Biloxi, Mississippi, United States
Job Summary
The Commercial Client Administrator provides essential support to Relationship Managers and direct day-to-day client service to business clients, handling administrative and transactional tasks with potential financial exposure. Responsibilities include serving as the primary contact for client inquiries, processing and maintaining documentation for new and existing client accounts, assisting in the preparation of loan documents and credit materials, monitoring account activity, supporting client onboarding, using platforms such as nCino and Salesforce to coordinate workflows, assisting with loan payments/transfers/account setup, collaborating with underwriting/compliance/operations, and maintaining knowledge of bank products while supporting fraud monitoring and Enhanced Due Diligence forms.
Required Qualifications
- High school diploma or equivalent
- 1 year of related support experience
- Proficient in Microsoft Office Suite and banking systems
- Strong communication and organizational skills
- Basic knowledge of financial statements
- Ability to learn loan documentation processes and systems
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