Commercial Account Manager
$50,000–$100,000 year
Hybrid · Erie, Pennsylvania, United States
Job Summary
Commercial Lines Account Manager role to serve as primary contact for commercial insurance clients, handling day-to-day service, policy administration, renewals, and support for new business. Responsibilities include client service (policy changes, certificates, billing inquiries, ID cards, claims reporting), coverage guidance, account management (policy review, documentation), marketing & new business (submissions, quotes, carrier interactions), underwriting support (exposures, coverage decisions), and billing/processing (endorsements, renewals). Requires active Property & Casualty license, 2+ years commercial/personal lines experience, strong communication, and detail orientation. Hybrid schedule offered.
Required Qualifications
- Active Property & Casualty Insurance License
- 2+ years of commercial or personal lines insurance experience
- Strong communication and customer service skills
- High attention to detail and organizational ability
- Preferred: CISR designation (or in progress)
- Experience with commercial lines coverage and underwriting
- Skills & Competencies: Ability to work independently and manage multiple priorities
- Working knowledge of commercial insurance products and markets
- Strong written and verbal communication skills
- Systems & Tools: Agency management systems, Carrier websites and rating platforms, Microsoft Outlook, Excel, and PDF tools
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