Commercial Account Handler

Build rapport with new and existing clients ranging from sole traders to large organization executives, working closely with the Branch Manager to achieve objectives. Review client documentation to ensure information is comprehensive and accurate for the quoting process. Assist Commercial Account Executives in achieving high levels of renewal retention, exceeding customer expectations, and meeting FCA requirements. Process data promptly and accurately on relevant systems to support client service, internal process execution, and informed analysis. Maintain strong relationships with internal stakeholders, clients, and external contacts to ensure expectations and compliance standards are met.