Commander, Paramedic Services
$123,064–$153,835 year
On-site · Waterloo, Ontario, Canada or Cambridge, Ontario, Canada
Job Summary
Commander, Paramedic Services leads delivery of paramedic operations including 911 response and community paramedicine in a 24/7 setting. Oversees up to 80 on-duty paramedics per shift, ensures compliance with regulations and collective agreements, manages day-to-day operations and resource readiness, analyzes performance data, leads incident management during major events, participates in labour relations, and contributes to budget and program planning. Requires certification as a primary or advanced care paramedic, leadership experience in a unionized environment, and the ability to travel within Waterloo Region. On-site in Waterloo or Cambridge, Ontario with an on-call standby rotation.
Required Qualifications
- Must have and maintain certification as a primary or advanced care paramedic
- Must have/maintain appropriate occupational health and safety certification
- Experience in labour relations, including participating in union/management meetings, grievances, and interpretation and administration of collective agreements
- Must provide an acceptable vulnerable sector police check
- Must have a valid Class F driver’s license, acceptable driving record, and all other Primary or Advanced Care Paramedic requirements per the Ambulance Act
- Ability to travel within and outside Waterloo Region
- Ability to work rotating shifts including weekends and statutory holidays unless otherwise assigned
- Ability to participate in an official standby/on-call rotation to respond to legislated or time sensitive demands beyond regularly scheduled work hours
- Must be able to lead in incident management and emergency response scenarios
- Must have leadership and supervisory experience in a unionized paramedic services environment
- Must have degree/diploma or leadership courses as part of qualifications
- Must be able to develop deployment plans and analyze performance data
- Knowledge of Ambulance Act and Standards, health and safety compliance
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