Collision General Manager
On-siteDelray Beach, Florida, United States
Job Summary
Oversee the overall operation of the center, including risk management, teammate development, client metrics, production, and administration. Recruit, recognize, and retain talented teammates while monitoring current and previous month's financial performance metrics to identify opportunities and trends. Ensure all vehicle repairs are conducted thoroughly, safely, and profitably in strict compliance with Caliber's Standard Operating Procedures, insurance partners, and industry guidelines. Prioritize competing tasks in a fast-paced environment while providing personable customer service to internal and external clients. Maintain advanced understanding of collision estimatics and the full repair process to support profitable operations.
Required Qualifications
- 3+ years of Collision Management Experience
- Must have a valid driver's license
- Must be eligible for coverage under our company insurance policy
- Must be 21 years of age or older
- Advanced understanding of Collision Estimatics
- Must have prior experience with CCC1
- Advance understanding and knowledge of the repair process/procedures
- Ability to provide personable, friendly customer service to internal and external customers
- Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
- Must be eligible to work in the U.S. with no restrictions
Desired Qualifications
- Ability to understand instructions – written and verbal
- Can prioritize competing tasks and adapt easily to a fast-paced environment
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