Collision Estimator
$65,000–$139,345 year
On-site · Laurel, Montana, United States
Laurel, Montana, United StatesOn-siteFull Time$65,000–$139,345 yearMid LevelNot SpecifiedLarge
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Job Summary
Estimator role focused on educating customers about the repair process and insurance procedures, completing and finalizing repair estimates, managing repairs through to completion with QC, communicating with customers, coordinating with body technicians, handling post-scanning data, and pre-closing repair orders and paperwork to satisfy carrier requirements.
Required Qualifications
- Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
- Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
- Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC.
- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
- Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
- Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete
- Knowledge of dealing with Insurance partners preferred
- Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex
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