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Excellus BCBSPosted 1 week ago

College Intern - Innovation & AI Cohort - Fall 2026 (Multiple Openings)

$37,440–$37,440 year

On-siteBuffalo, New York, United States or Rochester, New York, United States

Part TimeEntry LevelLarge

Job Summary

Support the development of an enterprise AI-powered Appeals & Grievances solution by transforming manual, document-intensive workflows into streamlined, AI-assisted processes for intake, case preparation, clinical review, and member communications. Work with a mentor on strategic projects that improve decision support and operational efficiency, creating and delivering a presentation at completion. Maintain high standards of integrity, member privacy, and reliable attendance while performing non-technical and/or technical business-related projects as assigned.

Required Qualifications

  • High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program)
  • Must be in good academic standing
  • Excellent communication skills both verbal and written with the ability to communicate to technical and non-technical audiences and interface with staff at all levels of the company
  • Ability to work in a fast-paced changing environment and deliver high-quality work product
  • Ability to work well in a team establishing good working relationships with peers
  • Ability to multitask and prioritize tasks with a strong attention to detail
  • Experience using a desktop computer in a professional environment
  • Experience with Microsoft Office Suite
  • Demonstrates strong organizational and prioritization skills
  • Strong analytical and problem-solving skills
  • Proactive approach to work, displaying creativity and flexibility in completing assigned tasks
  • Commitment to continuous improvement of skills and team functioning
  • Must be self-motivated and able to work independently, as well as on intra- and inter- departmental teams where needed
  • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time
  • Ability to travel across the Health Plan service region for meetings and/or trainings as needed
  • Regular and reliable attendance is expected and required

Desired Qualifications

  • Desired majors include Software Engineering, Mathematics, Statistics, Computer Science, Data Science or similar degree programs
  • Preferred skills or experience with: Artificial Intelligence, Machine Learning, and/or Databricks

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