COLLECTOR
$42,640–$63,981 year
On-siteHunt Valley, Maryland, United States
Job Summary
Contact members with delinquent loans and defaulted share accounts, negotiating effectively to minimize delinquency while maintaining positive relationships. Establish and maintain updated member information on related accounts, review payment history to resolve discrepancies, and recommend adverse actions such as blocking or suspending credit lines. Maintain various reports including over-the-limit and negative balance queues, while adhering to all compliance requirements including the Bank Secrecy Act. Perform other related duties as assigned by the Vice President of Collections. This part-time role requires 50 hours every two weeks with a starting rate of $20.50 per hour.
Required Qualifications
- High school education or GED
- knowledge of credit and lending policies and procedures
- One Year to three years of similar or related experience
- Must be self-motivated
- Must be team oriented
- Must be confident
- Must possess excellent customer service skills
- Must have the ability to adapt negotiation skills to different scenarios
- Must be versed in situational problem solving
- Ability to multi-task is required
- Must be available for part-time position of 50 hours every two weeks
Desired Qualifications
- Excellent interpersonal, analytical, and problem-solving skills
- Excellent telephone and written communication skills
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