Collector Brazil with Portuguese language
Hybrid · Barcelona, Catalonia, Spain
Job Summary
Collector to manage past-due accounts for Brazilian clients from Barcelona, primarily via phone and email. Responsibilities include resolving, collecting, and managing overdue invoices; encouraging timely payments; coordinating with Customer Service, Sales, Service Delivery, and Credit to resolve post-sale issues; reporting on accounts receivable status; creating payment receipts; daily reconciliation between SAP and TMF; and processing customer refunds. Requires native Portuguese and English, familiarity with Brazilian billing procedures, and experience in credit collections; a bachelor’s degree in business administration or related field and strong Excel/SAP skills.
Required Qualifications
- Native-level fluency in Portuguese and English
- Experience in the Brazilian market; international work background preferred
- Knowledge of Brazilian billing procedures
- Customer service experience; credit collections experience a plus
- Bachelor’s degree in business administration, economics, or related field
- Strong skills in Microsoft Excel and SAP
- Rigorous, resilient, trustworthy; good communication, negotiation, collaboration; able to work in team or autonomously
- Patience and problem-solving skills; able to manage stress
- Hybrid work model in Barcelona (Spain) advertised
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