Collector 1
On-siteMadison, Alabama, United States
Job Summary
Review and audit accounts in the contract management system daily to resolve collection status before escalation. Process commercial accounts through the contract and denial management system by verifying eligibility, correcting claims, and resubmitting files. Update insurance information in the host system and respond to carrier requests for additional data. Analyze EOBs to determine accurate account balances, denial descriptions, and appeal processes. Identify and correct transactions including invalid insurance info, incorrect charges, and posting errors. Resolve claims processing disputes related to denials and correspondence. Requires 6 months to 1 year of hospital or physician billing experience with proficiency in Excel and Word.
Required Qualifications
- High school diploma or GED
- 6 months to 1 year working experience of Hospital or Physician office billing and collection processes
Desired Qualifications
- Experience producing account appeals with positive outcomes
- Experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management
- Experience of preparing complex correspondence to resolve accounts
- General application knowledge of EXCEL and WORD
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