Collector 1
On-siteMadison, Alabama, United States
Job Summary
Review and audit accounts in the contract management system daily to resolve collection status before escalating to Team Leads. Process commercial accounts through the contract and denial management system by verifying eligibility, correcting errors, and resubmitting claims. File third-party insurance information, respond to carrier requests for additional data, and review EOBs to determine accurate balances and denial descriptions. Identify and correct transactions such as invalid insurance info, incorrect charges, and posting errors in the host system. Resolve claims processing disputes related to denials and correspondence. Requires 6 months to 1 year of hospital or physician office billing experience.
Required Qualifications
- High school diploma or GED
Desired Qualifications
- 6 months to 1 year working experience of Hospital or Physician office billing and collection processes including producing account appeals with positive outcomes
- Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management
- Proven applicable experience of preparing complex correspondence to resolve accounts
- General application knowledge of EXCEL and WORD
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