Collections Team Manager
$70,000–$100,000 year
On-siteCape Town, Western Cape, South Africa
EXPIREDCape Town, Western Cape, South AfricaOn-siteFull Time$70,000–$100,000 yearMid Level
Full TimeMid Level
Job Summary
Lead a high-performing team of Collections Agents, ensuring targets are met while maintaining high-quality standards. Responsibilities include managing daily team activities, acting as the escalation point for complex queries, ensuring compliance with regulations, conducting performance reviews, and overseeing administrative functions. Ideal candidates have at least 2 years of team management experience, particularly in collections, strong financial acumen, conflict management skills, and proficiency in MS Office.
Required Qualifications
- Minimum of 2 years’ experience
- Credit and Criminal clear
Desired Qualifications
- Experience in a Team Management role
- Collections experience
- Proficient in MS Office (Word, Excel, Outlook)
Additional Requirements
- This position is open in line with the Nimble Group Employment Equity Plan.