Collections Specialist
$55,000–$75,000 year
On-site · Minneapolis, Minnesota, United States
Job Summary
Follow up on firm-wide aged accounts receivable to collect on outstanding invoices. Build relationships with attorneys, legal administrative assistants, and accounting and finance department as well as clients in the execution of this detailed work. Maintains professional demeanor in all interactions and observes confidentiality of client and firm matters. May also perform a variety of other accounting duties or special projects as needed. Utilize accounting and billing software programs as well as legal e-billing portals (LegalExchange, TyMetrix, CounselLink, etc.) to review and research open receivables. Ability to effectively interact and communicate with attorneys, legal administrative assistants, billers and clients to proactively and efficiently collect on outstanding invoices. Facilitate internal meetings with attorneys and others to maintain an appropriate number of days outstanding on invoices. Maintain up-to-date notes in collections systems and follow up consistently. Review aged receivables for patterns/trends and escalate issues as needed. Help establish internal controls and processes for collections.
Required Qualifications
- College degree or equivalent experience required
- Three to five years of collections experience in a law firm or the professional services industry is ideal
- PC proficiency using Windows, Microsoft Word & Excel
- Proficient in using Aderant preferred
- Proficient in web-based e-billing applications including Billblast preferred
- Self-motivated with exceptional problem-solving skills and ability to manage multiple priorities
- Exceptional organizational skills with attention to detail
- Good writing, math and analytical skills
- Interpersonal skills to communicate with a diverse group of attorneys, staff and clients
- Effective team member with initiative and integrity
- Overtime availability as needed
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