Collections Specialist (Law Firm Experience Only)
$75,000–$85,000 year
HybridRoseland, New Jersey, United States
Job Summary
Manage accounts receivable reminder statements, initiate proactive client communication via email and telephone to facilitate collections, and monitor payment plans to ensure adherence to agreed terms. Engage with internal and external clients professionally to respond to inquiries regarding past due amounts, investigate invoice discrepancies, and coordinate with attorneys and billers to reissue bills when necessary. Maintain accurate information in ARCS2G and Aderant, document collection efforts, prepare distribution reports, and collaborate with Credit Managers to present proposed payment plans. Obtain Partner approval prior to outreach and escalate unresolved issues as appropriate. Assist with ad hoc projects and semi-annual collectability analyses. Based in the Roseland, NJ office with a hybrid remote arrangement, this role supports the firm's financial health through effective collections processes and positive client relationship management.
Required Qualifications
- 5 years of progressive experience in accounts receivable collections within a law firm
- Strong proficiency in Microsoft Excel
- Strong proficiency in Microsoft Word
- High level of professionalism
- Attention to detail
- Capacity to work collaboratively across multiple teams
- Exceptional verbal and written communication skills
- Ability to interact effectively with colleagues and clients at all levels
- Demonstrated ability to manage multiple tasks and priorities efficiently in a fast-paced environment
- Professional maturity
- Ability to remain composed under pressure
Desired Qualifications
- Experience within a law firm accounting environment
- Working knowledge of MiniSoft ARCS2G
- Working knowledge of Aderant
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