Collections Specialist I
On-site · Crowley, Texas, United States
Crowley, Texas, United StatesOn-siteFull TimeEntry LevelNot SpecifiedUnknown
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown
Job Summary
Contact customers by phone, email, and mail to collect past-due payments, negotiate payment options, research payment status using multiple systems, update account information in internal systems, maintain detailed records per FDCPA guidelines, escalate complex delinquencies to senior leadership, and collaborate cross-functionally with Sales, operations, and billing to resolve issues.
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