Collections Specialist - Hybrid
$41,600–$41,600 year
Hybrid · Westlake, Texas, United States
Job Summary
As a Collections Specialist in a fast-paced automotive finance contact center, you’ll support top lenders by handling customer service tasks, payments, due dates, payoffs, and account updates; process ACH requests and provide payoff quotes; perform soft collections (1–45 days past due) and set up repayment plans; use skip tracing tools to locate and update customer information. You’ll operate within a 40-hour work week, aim for high quality interactions (quality >90%), adhere to scheduling, and contribute to efficient average handle times, all while enjoying benefits and a focus on internal growth.
Required Qualifications
- High School Diploma or GED
- Experience in a High-Volume Contact Center: At least one (1) year of experience
- State Licensing Covered: We handle and fully cover all required collections licensing across multiple states – no cost to you
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.