Collections Specialist
$35,360–$39,520 year
On-site · Fort Worth, Texas, United States
Job Summary
Collections Specialist (Onsite) in Fort Worth, TX. Communicate with consumers regarding delinquent accounts via phone and digital channels; negotiate payment solutions; document interactions; meet performance, productivity, and quality goals; follow FDCPA, FCRA, and company compliance standards. Schedule Monday–Friday; $17–$19/hour with uncapped monthly bonus; onboarding class begins July 6, 2026. Requirements include a High School Diploma or equivalent, strong communication/negotiation skills, ability to work in a fast-paced contact center, high-volume call experience, basic computer skills and 35+ WPM typing. Bonus for bilingual candidates (Spanish/English) and prior collections or customer service experience is a plus.
Required Qualifications
- High School Diploma or equivalent
- Strong communication and negotiation skills
- Comfortable in a fast-paced, goal-oriented contact center environment
- Ability to handle a high volume of inbound and outbound interactions
- Basic computer skills + 35+ WPM typing
- Reliable attendance and professionalism
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