Collections Representative
$43,680–$52,000 year
On-site · Dallas, Texas, United States
Job Summary
Collections Representative responsible for contacting customers to collect past-due payments, negotiating payment plans, and resolving disputes with professional, courteous communication. Responsibilities include communicating with customers about accounts, providing customer service, negotiating payment plans, maintaining accurate records of payment history, ensuring adherence to collection policies, preserving positive relationships with customers while collecting payments, documenting all communications, and scheduling follow-ups as needed.
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