Collections Officer
On-site · Winnipeg, Manitoba, Canada
Job Summary
Collections Officer role focusing on contacting consumers with missed payments, negotiating payment arrangements within client and company guidelines, and maintaining compliance while delivering respectful, professional service. Responsibilities include inbound/outbound calls, documenting calls, advising on payment plans and settlements, serving as liaison for assigned accounts, and contributing to a supportive team environment with ongoing training and development. The role includes full-time daytime shifts in a downtown Winnipeg office, with a compensation structure based on a competitive commission and benefits; prior experience in collections or call centers is a bonus but not required, and strong communication, negotiation, and ethical conduct are emphasized.
Required Qualifications
- Criminal Record Check is required for successful candidates
- To meet provincial licensing requirements, you must have a work permit (at least 6 months of validity remaining at time of application), permanent residency, or be a Canadian Citizen.
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