Collections Officer
On-site · Edmonton, Alberta, Canada
Edmonton, Alberta, CanadaOn-siteFull TimeEntry LevelNo RequirementUnknown
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Unknown
Job Summary
As a Collections Officer, you will engage with consumers who have missed payments, establish contact through calls, negotiate payment arrangements, and manage your assigned account portfolio. The role requires strong communication and negotiation skills, self-motivation, and a commitment to ethical practices. Responsibilities also include documenting calls to meet compliance standards while providing support and guidance through their financial challenges.
Required Qualifications
- Strong communicators with excellent verbal and written skills
- Skilled in negotiation and conflict resolution
- Self-motivated, goal-oriented, and detail-focused
- Ethical and professional in all interactions
- Comfortable working independently and in a fast-paced team environment
- Proficient with computers and able to communicate effectively in English
Additional Requirements
- Must have a work permit (at least 6 months of validity remaining at time of application), permanent residency, or be a Canadian Citizen
- Criminal Record Check is required for successful candidates
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