Collections Executive - Retail MFB - Collections - Warangal - Ghanpur - J Grades
On-site · Warangal, Telangana, India
Job Summary
The Collections Executive is responsible for driving the collection process of receivables, negotiating payment schedules, and maintaining customer relationships while managing delinquency. Key responsibilities include tracking portfolios for specific buckets, processing customer refunds, resolving discrepancies, and ensuring compliance with audit and regulatory standards. The role requires engaging with multiple sources for collections, investigating reasons for defaults, and coordinating with sales and senior management when necessary.
Required Qualifications
- Experience in collections or debt recovery
- Strong negotiation skills
- Excellent customer service skills
- Ability to track and manage accounts effectively
- Familiarity with auditing and regulatory compliance
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