Collections Assistant IV
$54,080–$62,504 year
On-siteIthaca, New York, United States
Job Summary
Coordinate reading room appointment services and respond to high-volume reference inquiries using specialized databases and print resources. Assist researchers with online catalogs, finding aids, and request systems while ensuring timely delivery of materials. Compose template responses for staff and assign queries to subject specialists. Monitor researchers using collection materials, alerting staff to potential security issues involving rare items. Interpret public services and security policies for students, faculty, and visitors. Collaborate with the Head of Research Services to assess services and streamline operating procedures. This full-time on-site role in Ithaca, NY, requires core hours of 8am to 4:30pm Monday through Friday.
Required Qualifications
- Bachelor's degree
- up to 2 years of relevant experience
- equivalent combination of experience and education
- Strong commitment to providing user-centered research services
- Ability to work independently
- Ability to set priorities
- Ability to meet deadlines
- Ability to respond to fluctuating workloads
- Ability to effectively communicate and enforce policies and procedures with colleagues and researchers
- Ability to perform detailed work with a high degree of accuracy
- Excellent time management skills
- Organization skills
- Communication skills
- Demonstrated computer skills (standard office software packages, database searching, basic file manipulation)
- Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members
- Experience in a special collections library, academic library, museum, archives, or historical society
- Knowledge of Microsoft Office
- Knowledge of LibAnswers
- Knowledge of Aeon
- Full-time employment (39 hours/week)
- Based in Ithaca, NY
- Fully on-site work arrangement
- Core hours Monday to Friday, 8am to 4:30pm
Desired Qualifications
- Knowledge of a second language
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