Collections Analyst

Manage collections accounts and resolve customer billing inquiries for filtered water solutions delivered under long-term rental subscription agreements. Process payment plans, issue statements, and coordinate with service teams to address billing discrepancies for over 120,000 customers across North America. Maintain accurate records of subscription agreements for bottle-free water coolers, ice machines, and beverage dispensers while ensuring consistent revenue collection. This role supports Culligan Quench's mission to eliminate single-use plastic water bottles by securing recurring revenue for international water purification services.