Collection Specialist
Hybrid · Krakow, Łódź Voivodeship, Republic of Poland
Job Summary
Collection Specialist role focused on collecting outstanding payments and resolving overdue balances from end customers in the EMEA region. Responsibilities include analyzing portfolio data to identify root causes of debts, maintaining and reconciling customer accounts, proposing write-offs when appropriate, and communicating with customers via phone and email to reduce delinquency. You will prepare and deliver financial reports (e.g., aged debt analysis, top past-due invoice contributors, unearned cash discounts) and act as a liaison between end customers and Order-to-Cash teams. The position is Hybrid with at least one day per week in the Krakow office. Fluent English is required and Arabic is an asset; SAP knowledge and accounting/finance degree are preferred. The role is a Fixed Term Contract (12 months) within Kimberly-Clark’s finance organization and offers a broad benefits package.
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