Collaboration Engineer
HybridWest Des Moines, Iowa, United States
Job Summary
Develop and support collaboration services for consulting clients by building customer relationships, identifying business challenges, and developing specifications. Work as a member of the HBS Collaboration Team to provide consultative project support, collaborate across internal teams for timely delivery, and contribute to product selection and configuration standards. Educate the sales team on products and services to enhance the sales process while providing support, maintenance, and administration for customer systems. Provide time estimates and project scopes for systems-related projects, maintain current vendor certifications, and meet annual billable hour goals.
Required Qualifications
- 6 months to 1 year in a technical related field, internship, or equivalent
- Experience working as a consultant
- Associates degree, equivalent certifications or equivalent work experience
- CCNA or Equivalent
- Working knowledge of one of the following Collaboration solutions (Cisco On Prem and/or Webex, Zoom Calling, Microsoft Teams Voice)
Desired Qualifications
- At least one year in a technical related field
- Bachelor's Degree or equivalent education/certifications
- CCNP, CCA-V, VCA-DCV, MCA
- Microsoft Teams Voice Certification (MS-721)
- Cisco Webex Calling Professional
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.