Coffee Shop Assistant Manager
On-siteDavenport, Iowa, United States
Davenport, Iowa, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Oversee daily shift operations, including opening and closing procedures, while supervising baristas and providing guidance. Assist with training new staff, reinforcing company policies, and monitoring inventory to report low stock or equipment issues. Ensure beverages and food meet quality standards, address customer concerns, and maintain cleanliness during shifts. Support cash handling, end-of-shift reconciliation, and convenience store functions such as operating the POS, stocking shelves, and managing product displays. Work early mornings, weekends, and holidays with a team of baristas in a fast-paced environment.
Required Qualifications
- High school diploma or general education degree (GED)
- Ability to supervise and motivate a small team of baristas during shifts
- Excellent customer service, communication, and interpersonal abilities
- Ability to multitask, problem-solve, and work efficiently in a fast-paced environment
- Basic math and computer skills for POS operations and shift-level reporting in both coffee shop and convenience store settings
- Professional, positive attitude and ability to maintain composure under pressure
- Willing and able to work early mornings, weekends, holidays, and flexible shifts
- Must have a phone and reliable transportation
- Must be able to communicate in English
- Must occasionally lift and/or move up to 50 lbs
- Physical attendance at primary work location is required
Desired Qualifications
- Previous experience in a coffee shop or food service
- Experience leading a small team or training staff
- Experience in retail or convenience store operations
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