Coffee Manager (m/f/x)
On-siteLondon, England, United Kingdom
Job Summary
Champion specialty coffee excellence by ensuring every drink meets high quality standards and oversee daily operations including opening, closing, and smooth service flow. Recruit, train, and develop a high-performing barista team while managing rotas aligned with customer footfall and business needs. Engage with customers to build relationships and handle feedback, ensuring all food safety, hygiene, and health standards are met. Maintain coffee equipment and control stock levels to drive sales performance and operational KPIs. Ensure the shop environment reflects Carhartt WIP brand values and support in-store activations and community events.
Required Qualifications
- demonstrable management experience
- Strong barista knowledge including espresso preparation, milk texturing, and workflow efficiency
- Strong understanding of KPIs, sales performance, and operational efficiency
- Confident managing rotas, stock levels, and day-to-day operational challenges
- A natural leader who motivates and inspires teams to deliver exceptional service
Desired Qualifications
- Deep appreciation for specialty coffee and commitment to quality
- Passionate about creating meaningful customer connections and memorable experiences
- Strong communicator who thrives in a collaborative environment
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