Coffee Execution & Certification Administration Officer
On-siteSofia, Sofia-Capital, Bulgaria
Sofia, Sofia-Capital, BulgariaOn-siteFull TimeMid LevelEnterprise
Full TimeMid LevelEnterprise
Job Summary
Ensure compliance with the EU Deforestation Regulation for all shipments to Europe by identifying documentation requirements, maintaining strict control over contracts, and uploading data to client and third-party portals. Manage certification portals for RFA, 4C, and Fairtrade announcements, support external audits with documentary evidence, and liaise with traders, the contract desk, and the sustainability team. Collect and verify documents from sourcing and origination teams while ensuring proper internal record keeping and providing KPIs for executed sustainable certified contracts.
Required Qualifications
- Effective communication skills, both written and oral in English
- Good interpersonal skills to coordinate work with multiple stakeholders
- Experience dealing with clients across multiple markets
- Organizational skills
- Proficiency skills in Microsoft Excel and database systems
- Effective analytical skills and ability to validate Data quality
- Ability to work with multiple digital platforms
- Proactive and problem-solving skills
- Strong attention to detail
- Strong sense of customer relations and customer service
- Follow-up discipline (chasing suppliers / origins)
- Continuous improvement mindset
- Ability to manage multiple tasks and prioritize workload to meet deadlines and accuracy levels even under pressure
- Strong accountability
- Technical expertise to provide advice for problem solving on execution related matters
- Ability to identify priorities and escalate problems with active participation in the solution
- Adaptability to different formats and requirements per client
Desired Qualifications
- Additional languages (Spanish)
- 1/2 years in international trade or commodity logistics
- Operational expertise in international coffee trading
- Technical knowledge in data management tools
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