COE Enablement Analyst
Remote · Brazil
Job Summary
COE Enablement Analyst supports the Enablement team's day-to-day operations across theQuartile Academy, Knowledge Hub, and certification programs. Maintains the Academy content calendar, coordinates onboarding logistics and the Buddy/Shadow programs, tracks onboarding progression, drafts learning materials, maintains content review logs, and supports SME contributions. Manages the centralized certification tracker, coordinates with partner platforms for certification requirements, and prepares regular reporting and dashboards. Responsible for program operations across all initiatives, including scheduling sessions, communications, action follow-ups, and status updates for COE and CS leadership. Combines experience in enablement, operations, and analytics to ensure timely delivery, governance, and continuous improvement across Academy, Knowledge Hub, and certifications. Also involved in planning documents, stakeholder briefings, material preparation for new initiatives, and tracking content development Timelines. Knowledge Hub duties include organizing content by taxonomy, monitoring link integrity, publishing new content, and maintaining version control. Quartile Academy duties cover content delivery tracking, cohort onboarding logistics, and content development support. Certifications responsibilities include maintaining real-time status across individuals and platforms and ensuring renewal dates are met. Reporting & Analysis tasks include compiling program data into dashboards and surfacing patterns or anomalies.
Required Qualifications
- 2–3 years of experience in enablement, learning operations, content coordination, or project coordination in a B2B or SaaS environment
- Strong organizational skills with the ability to manage multiple parallel workstreams and competing deadlines
- Proficiency in project tracking tools (Asana, Monday, Jira, or similar)
- Clear written communication skills: able to draft learning content, SOPs, and stakeholder updates
- Comfort with data and reporting: able to pull, organize, and summarize program metrics
- Comfortable working cross-functionally with SMEs, CS leads, and operations stakeholders
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