Coach Management
On-sitePhaya Thai, Bangkok, Thailand
Job Summary
Source, pre-screen, interview, and onboard Globish coaches for online and onsite products while replacing underperformers to maintain quality standards. Maintain segmented coach pools and recruit online assessors to support GECB operations and government projects. Manage assessor assignments, ensure fair workload distribution, and quality-check assessments with inconsistent scoring. Oversee end-to-end assessment processes including troubleshooting, publishing results, creating batch IDs, and uploading data. Summarize compensation data and coordinate with Finance & Accounting for payments. Requires a Bachelor's degree, 1–2 years in recruitment or HR operations, and B2+ English proficiency. Join the Coach Management team to drive operational efficiency across recruitment and assessment pipelines.
Required Qualifications
- Bachelor's degree in Arts, Education, Human Resources, Business Administration, or a related field
- 1–2 years of experience in recruitment, HR operations, education coordination, or related roles
- Strong communication skills in English (B2+), both written and spoken
- At least 800 Toeic score
- Excellent organizational and multitasking skills, able to handle multiple recruitment and operational pipelines simultaneously
- Detail-oriented with the ability to review and QC work
- Basic understanding of assessment logic and fairness principles (e.g., rubric-based evaluation)
- A problem-solving mindset with flexibility to handle urgent issues and ad hoc tasks independently
- Able to work collaboratively across teams (Coach Management, L&D, Finance) and with external partners
Desired Qualifications
- EdTech experience
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