COA Product and Insights Manager
$53,000–$75,866 year
RemoteLondon, England, United Kingdom or Oxford, England, United Kingdom
Job Summary
Lead market intelligence and competitive analysis across the COA market by tracking competitor offerings, pricing, positioning, regulatory developments, and clinical trial patterns. Analyse Wiley's COA portfolio against external demand signals to identify underleveraged assets, portfolio gaps, and opportunities for acquisition or repositioning. Translate these findings into clear recommendations that inform product roadmap decisions, instrument prioritisation, partnership targeting, and commercial positioning. Build and maintain scalable datasets, dashboards, and AI-assisted workflows that support ongoing intelligence work while benchmarking competitor pricing to support structuring and positioning decisions. Partner across IP, Licensing, Product Delivery, Commercial, and Scientific teams to ensure insights drive business decisions and surface emerging market signals.
Required Qualifications
- Five or more years of progressive experience in product management, market intelligence, business analysis, commissioning, research or a comparable analytical and commercially oriented role
- some experience in publishing, healthcare, life sciences or a research-adjacent environment
- Strong analytical capability, including experience working with structured and unstructured data, querying public datasets and synthesising disparate sources into clear, actionable recommendations
- Hands-on capability with technical tooling, including SQL, Python or equivalent
- working fluency in AI-assisted analytical workflows
- judgement about where AI-assisted analytical workflows add value
- Bachelor's degree in a relevant discipline, such as life sciences, data science, business, economics, social sciences or humanities
- Track record of translating analysis into clear, defensible recommendations for senior stakeholders
- supported by strong written and verbal communication skills
- Demonstrable curiosity and self-direction
- the ability to scope and prioritise analytical work in an ambiguous, fast-moving environment without prescriptive direction
- Strong cross-functional collaboration skills
- the ability to influence and inform colleagues without direct authority
- operate with significant autonomy
- Sound judgement about which questions matter most
- the discipline to prioritise high-leverage work over interesting but lower-value analysis
- Ability to travel primarily for industry conferences, team gatherings, and occasional customer or partner engagement
- Approximately 10% to 15% per year
Desired Qualifications
- Master's degree in a relevant discipline
- Direct experience with Clinical Outcomes Assessment (COA)
- electronic Clinical Outcomes Assessment (eCOA)
- clinical trials
- health technology assessment (HTA) ecosystems
- Familiarity with clinical trial data sources, including ClinicalTrials.gov, AACT or equivalent
- other public scientific or commercial datasets
- Working knowledge of pharmaceutical research and development processes
- decision frameworks
- procurement dynamics
- Experience with scholarly publishing
- rights management
- licensing environments
- Experience building proprietary intelligence through web scraping
- semantic comparison
- similar data extraction approaches
- Experience working in matrixed or cross-functional organisations
- commercially material analytical work
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