CNC Service Technician III
On-siteRochester, New Hampshire, United States
Job Summary
Perform hands-on maintenance on CNC equipment, troubleshooting mechanical and electronic systems to minimize downtime. Diagnose faults using specialized tools, ballbar calibration, and laser interferometry, then replace components like rails, guides, and motors to restore factory specifications. Execute software updates, parameter backups, and PLC programming while managing hydraulic, coolant, and air systems. Collaborate with Engineering and Operations teams to implement continuous improvement, develop training materials, and lead problem-solving efforts for quality failures. Mentor less senior technicians and produce critical spare parts lists to support equipment longevity.
Required Qualifications
- High School diploma or equivalent
- Vocational or Applied degree
- 10 years of CNC milling or lathe experience on Fanuc or Siemens control
- 10-15 years of maintenance repair experience on CNC milling equipment
- 5 years of experience with Fanuc, ABB or CNC robot pallet tool changer systems such as Erowa, Fastems, System 3R, Makino, Okuma
- Knowledge and experience with 220/480 volts
- Knowledge and experience with predictive maintenance, ball bar calibration, vibration analysis, and spindle replacement and repairs
- Knowledge of CNC controls and drives and electrical power distribution
- Expertise with Fanuc and Siemens controls
- Advanced theoretical understanding of mechanical systems and equipment dynamics
- Deep hands-on experience with mechanical systems and equipment dynamics
- Possess advanced troubleshooting knowledge and experience to include electrical and electronics, electro-mechanical assemblies, hydraulic and pneumatic repairs
- Must have the right mix of theoretical knowledge and practical experience to be able to use specialized tools to diagnose and remedy faults in complex equipment
- Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form
- Must be dependable, adaptable, and flexible
- Ability to maintain composure in demanding situations
- Must wear required Personal Protective Equipment (PPE) where required
- Must comply with all work exposure EH&S training requirements
- Must comply with SIG SAUER Inc. security mandates
- Must be able to reach with hands and arms
- Must be able to bend and kneel frequently
- Must undergo repetitive wrist, hand, elbow, shoulder, and ankle motions
- Must demonstrate proficient fine motor skills
- Ability to grip, reach, pull, turn, and use tools to torque fixtures
- Close vision
- Distance vision
- Peripheral vision
- Depth perception
- Ability to focus on fine print
- Ability to stand for long periods of time
- Ability to work on ladders, scaffolds and lifts
- Ability to work in dusty, dirty, hot or wet conditions
- Ability to work in possibly confined spaces
- Ability to lift and/or move tooling, parts containers, and materials up to 40 pounds
- Ability to frequently stand, sitting, stooping/squatting, walking, and stair climbing
- Must follow all required Safety and ISO procedures
- Regular on-site attendance
- Punctuality
- Ability to work overtime or alternate shifts based on business needs
- Ability to manage several projects simultaneously in order to meet the needs of a rapidly changing environment
- Proficient in Microsoft Outlook
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Proficient in the computerized maintenance management system (CMMS)
- An understanding and commitment to preventative maintenance
- Must be able to read mechanical drawings and part prints
- Must be able to read and follow ladder and wiring diagrams
- Ability to effectively utilize vendors and outside contractors
- Ability to participate on problem solving teams for driving to root cause of internal and external quality failures
- Ability to prevent potential customer escapes
- Ability to diagnose and remedy faults in complex equipment
- Ability to set reference parameters and corrections unaided on Fanuc Siemens controls
- Ability to use Step 7 software and PLC programming using a BOP or PC to setup drive parameters
- Ability to apply theoretical understanding of mechanical systems and equipment dynamics
- Ability to locate and replace obsolete parts with compatible comparable components
- Ability to replace and align all major machinery components including rails, guides Gibs, ways, drive systems, ballscrew, leadscrew and linear motors
- Ability to design and implement electrical circuits and mechanical systems to integrate automation to machinery
- Ability to utilize machine logic and additional I/O systems
- Ability to install, repair, and replace hydraulic fluid, coolant, or air systems
- Ability to produce critical spare parts list for equipment
- Ability to conduct thorough inspections and maintenance
- Ability to install, repair or replace hydraulic, coolant, air systems, gauges, valves or pressure regulators
- Ability to install, repair or replace relays, solenoids, motors and drives
- Ability to train less senior technician on machine repairs
- Ability to train and mentor less senior technicians on proper troubleshooting methods
- Ability to work independently
- Ability to work with others to solve highly complex mechanical and technical problems
- Ability to work with others to solve highly complex mechanical, electrical and technical problems
- Ability to develop training material on proper troubleshooting procedures
- Ability to collaborate with Engineering, Manufacturing, Operators, and other internal team members
- Ability to perform hands-on work focusing on troubleshooting, repairing, and maintaining mechanical systems
- Ability to troubleshoot, repair, and maintain electronic systems
- Ability to perform diagnostic tests
- Ability to ensure the operational efficiency of both mechanical and electronic components
- Ability to perform machine software updates
- Ability to perform parameter and software backups
- Ability to compare these files for diagnosis
- Ability to diagnose, replace, repair, predict, and prevent potential equipment failure to minimize down time
- Ability to use specialized tools to diagnose and remedy faults in complex equipment
- Ability to perform ballbar and laser interferometry to diagnose and correct machining issues related to positioning and part geometry
- Ability to Fully bring machinery back to factory specifications
- Ability to work in a team environment
- Ability to work independently
- Ability to implement continuous improvement activities to support the manufacturing process
- Ability to coordinate, and support plant preventative maintenance systems
- Ability to perform maintenance on all CNC equipment
Desired Qualifications
- Vocational or Applied degree preferred
- 10 years of CNC milling or lathe experience on Fanuc or Siemens control
- 10-15 years of maintenance repair experience on CNC milling equipment
- 5 years of experience with Fanuc, ABB or CNC robot pallet tool changer systems such as Erowa, Fastems, System 3R, Makino, Okuma
- Knowledge and experience with 220/480 volts
- Knowledge and experience with predictive maintenance, ball bar calibration, vibration analysis, and spindle replacement and repairs
- Knowledge of CNC controls and drives and electrical power distribution
- Expertise with Fanuc and Siemens controls
- Advanced theoretical understanding of mechanical systems and equipment dynamics
- Deep hands-on experience with mechanical systems and equipment dynamics
- Possess advanced troubleshooting knowledge and experience to include electrical and electronics, electro-mechanical assemblies, hydraulic and pneumatic repairs
- Must have the right mix of theoretical knowledge and practical experience to be able to use specialized tools to diagnose and remedy faults in complex equipment
- Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form
- Must be dependable, adaptable, and flexible
- Ability to maintain composure in demanding situations
- Must wear required Personal Protective Equipment (PPE) where required
- Must comply with all work exposure EH&S training requirements
- Must comply with SIG SAUER Inc. security mandates
- Must be able to reach with hands and arms
- Must be able to bend and kneel frequently
- Must undergo repetitive wrist, hand, elbow, shoulder, and ankle motions
- Must demonstrate proficient fine motor skills
- Ability to grip, reach, pull, turn, and use tools to torque fixtures
- Close vision
- Distance vision
- Peripheral vision
- Depth perception
- Ability to focus on fine print
- Ability to stand for long periods of time
- Ability to work on ladders, scaffolds and lifts
- Ability to work in dusty, dirty, hot or wet conditions
- Ability to work in possibly confined spaces
- Ability to lift and/or move tooling, parts containers, and materials up to 40 pounds
- Ability to frequently stand, sitting, stooping/squatting, walking, and stair climbing
- Must follow all required Safety and ISO procedures
- Regular on-site attendance
- Punctuality
- Ability to work overtime or alternate shifts based on business needs
- Ability to manage several projects simultaneously in order to meet the needs of a rapidly changing environment
- Proficient in Microsoft Outlook
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Proficient in the computerized maintenance management system (CMMS)
- An understanding and commitment to preventative maintenance
- Must be able to read mechanical drawings and part prints
- Must be able to read and follow ladder and wiring diagrams
- Ability to effectively utilize vendors and outside contractors
- Ability to participate on problem solving teams for driving to root cause of internal and external quality failures
- Ability to prevent potential customer escapes
- Ability to diagnose and remedy faults in complex equipment
- Ability to set reference parameters and corrections unaided on Fanuc Siemens controls
- Ability to use Step 7 software and PLC programming using a BOP or PC to setup drive parameters
- Ability to apply theoretical understanding of mechanical systems and equipment dynamics
- Ability to locate and replace obsolete parts with compatible comparable components
- Ability to replace and align all major machinery components including rails, guides Gibs, ways, drive systems, ballscrew, leadscrew and linear motors
- Ability to design and implement electrical circuits and mechanical systems to integrate automation to machinery
- Ability to utilize machine logic and additional I/O systems
- Ability to install, repair, and replace hydraulic fluid, coolant, or air systems
- Ability to produce critical spare parts list for equipment
- Ability to conduct thorough inspections and maintenance
- Ability to install, repair or replace hydraulic, coolant, air systems, gauges, valves or pressure regulators
- Ability to install, repair or replace relays, solenoids, motors and drives
- Ability to train less senior technician on machine repairs
- Ability to train and mentor less senior technicians on proper troubleshooting methods
- Ability to work independently
- Ability to work with others to solve highly complex mechanical and technical problems
- Ability to work with others to solve highly complex mechanical, electrical and technical problems
- Ability to develop training material on proper troubleshooting procedures
- Ability to collaborate with Engineering, Manufacturing, Operators, and other internal team members
- Ability to perform hands-on work focusing on troubleshooting, repairing, and maintaining mechanical systems
- Ability to troubleshoot, repair, and maintain electronic systems
- Ability to perform diagnostic tests
- Ability to ensure the operational efficiency of both mechanical and electronic components
- Ability to perform machine software updates
- Ability to perform parameter and software backups
- Ability to compare these files for diagnosis
- Ability to diagnose, replace, repair, predict, and prevent potential equipment failure to minimize down time
- Ability to use specialized tools to diagnose and remedy faults in complex equipment
- Ability to perform ballbar and laser interferometry to diagnose and correct machining issues related to positioning and part geometry
- Ability to Fully bring machinery back to factory specifications
- Ability to work in a team environment
- Ability to work independently
- Ability to implement continuous improvement activities to support the manufacturing process
- Ability to coordinate, and support plant preventative maintenance systems
- Ability to perform maintenance on all CNC equipment
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