CNB Bank, Credit Card Associate

Credit Card Associate at CNB Bank supports credit card initiatives and focuses on delivering outstanding client experience related to credit card products and services. The role assists the frontline, lenders, and treasury management teams in supporting client needs, and collaborates to execute promotions and regional competitions to promote the credit card portfolio and drive growth. Essential duties include handling frontline inquiries, applying critical thinking to resolve cardholder issues, owning tasks such as balancing, maintenance, and inventory, and adhering to policy and procedures while maintaining attention to detail. The role emphasizes professional behavior with customers and colleagues, strong ethics, collaboration across cross-functional teams, and ongoing professional development opportunities. Requires strong communication and interpersonal skills, the ability to interpret documents, and proficiency with Microsoft applications. Travel may be required, and a background screening will be conducted.