CNA Hospital Liaison & Intake Specialist

Represent the agency in local hospitals by visiting patients to explain services, obtain consent forms, and gather necessary documentation. Assist families with insurance verification and authorization calls while communicating professionally with nurses, case managers, and hospital personnel. Complete accurate intake procedures and maintain clear communication with the office regarding patient updates and completed tasks. Use the provided company vehicle to travel to hospital visits and patient locations as needed. Build positive relationships with hospital staff and support basic marketing and outreach efforts.