CMC Tier 2 Transport Network Engineer (MOW)
$576,000–$876,000 year
On-siteBrno, South Moravian, Czechia
Job Summary
Maintain dedicated wide area internet and data connections across the AT&T network to customer locations worldwide by performing complex technical analysis and troubleshooting of software, hardware, and transport facilities. Serve as the primary point of contact for carriers and internal customers regarding IPL, I-SIP, and LISA product lines, facilitating Network Reliability Teams for transport issues involving core circuits and bearers. Execute PTT follow-ups and troubleshooting until transport issues are resolved under Tier-2 responsibility, providing guidance to Tier-1.5 staff when needed. Work on shifts including weekends and holidays with a requirement to spend two days in the office per week in Brno, Czech Republic. Fluency in English, Portuguese, and Spanish is required for this role supporting global services.
Required Qualifications
- Strong technical knowledge of routing, network topology, IP subnetting, and TCP/IP protocols, including BGP, OSPF, RIP, MPLS, and EIGRP
- Experience with data communications technologies, including OCX, T3, fractional T3, T1 and fractional T1, E1 and fractional E1, DSL, ATM, Frame Relay, and Ethernet
- Knowledge of hardware and circuit infrastructure, including SDH, PDH, DWDM, multiplexers, bridges, DACS, and CSU/DSU
- Experience with Class of Service, VoIP, LAN technologies, and router configuration/troubleshooting
- Hands-on knowledge of Cisco and Juniper routers
- Strong communication and teamwork skills, with the ability to coordinate effectively with external customers, contractors, AT&T managers, and non-management personnel to restore service and drive maintenance issues through to technical resolution
- Bachelor's degree in a technical field
- Minimum of 3 years of relevant work experience at the Technical Associate level or equivalent
- Fluency in English, Portuguese, and Spanish
- Must be available to work on shifts (8 hours + 1 hour break; 8:00 - 22:00) including weekends and holidays
- 2 days in the office per week
Desired Qualifications
- CCNA certification
- Juniper certification
- Additional language skills
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