CMA
On-sitePlymouth, England, United Kingdom or Plymouth, New Hampshire, United States
Job Summary
Support clinicians with patient care by taking vital signs, recording history of present illness, and updating the Electronic Health Record. Perform clinical procedures including ECGs, pulmonary function tests, and CLIA-waived lab tests while administering medications within scope. Prepare patients for exams, manage pre-visit planning, and conduct population management activities using EHR reminders. Maintain exam room readiness, clean instruments, and perform specimen collection after demonstrating competency. Collaborate with nurses and hall teams to review schedules and discuss pre- and post-visit planning. Adhere to infection control standards and evidence-based clinical guidelines while attending monthly meetings.
Required Qualifications
- High school graduate
- Successful completion of a Medical Assistant program
- Medical Assistant Certification
- Knowledge of electronic health records
- Knowledge of current medical office practices and protocols
- Knowledge of infection control, safety, and confidentiality practices
- Ability to maintain strict confidentiality and report any illegal or unethical act involving another employee or anyone acting on behalf of the organization
- Ability to comply with established policies and procedures
- Ability to recognize deviations from normal with respect to vital signs and patient overall presentation and reports appropriately
- Corrected vision and hearing to normal range
- Full range of body motion including handling and lifting patients, manual and finger dexterity; for things such as typing, using calculator, and eye-hand coordination
- Ability to respond to ever changing environment reacts calmly and competently in emergency situations
- Ability to work collaboratively with all members of the health care team and promote a positive work environment
- Ability to maintain effective working relationships with patients, medical staff and the public
- Ability to communicate clearly and effectively in person, in writing, and by phone
- Strong phone and computer skills
- Skill in performing clinical procedures including but not limited to Vital Signs, ECG's and PFTs
- Skill in maintaining a safe work environment with attention to infection control, safety and confidentiality policies
- Strong attention to detail and accuracy, with concise and appropriate documentation
- Good organizational skills with the ability to prioritize tasks and complete assignments in timely manner
- Strong communication and customer service skills
- Must have the ability to multitask, work independently and accurately
- Teamwork and excellent customer service skills are essential to this position
- Ability to perform venipuncture after training and demonstrated competency
- Ability to administer medications as ordered by the Clinician, within the MA scope of practice and general supervision, with adherence to the Rights of Medication Administration
- Ability to perform tests such as Electrocardiograms (ECG's), and Pulmonary Function Tests (PFTs) and providing patient instructions
- Ability to assist with medical procedures
- Ability to obtain and record in the Electronic Health Record (EHR) vital signs (Blood Pressure, Pulse, Temperature, weight, and height), reason for visit, history of present illness, and an updated medicine/allergy list
- Ability to prepare specimens for transport - i.e., obtaining, proper labeling of specimens and completion of necessary documentation
- Ability to perform CLIA waived lab tests according to established protocol
- Ability to maintain continuing education credits and current certification
- Ability to complete all required clinical competencies and training at orientation, monthly, annually, and as needed for new equipment or procedures
- Ability to incorporate Medical Home model of care into daily practice
- Ability to provide clinician support, proactively anticipating needs with attention to pre-visit planning and optimal patient flow
- Ability to verify that all information is available in the record for each visit - i.e. lab results, consults, hospital records
- Ability to maintain readiness of exam rooms including stocking supplies, cleaning, and room turnover
- Ability to clean instruments after use and prepare them for sterilization
- Ability to perform Continuous Quality Improvement (CQI) as requested or assigned
- Ability to demonstrate appropriate behavior along with the ability to seek guidance and support from appropriate resources
- Adherence to current evidence-based clinical guidelines, standards of care, and standards of practice, as applicable
- Ability to work in collaboration with clinical and hall teams, meeting regularly to review schedule and discuss pre and post visit planning
- Collaborates with Nurses and Clinicians as appropriate
- Ability to float to support areas including Lab, Pharmacy, and Nursing
- Must be able to lift and carry items weighing up to 50 pounds
- Ability to stoop and bending to files and supplies
- Ability to handle and lift patients
- Ability to perform office machine operation
- Ability to type
- Ability to use calculator
- Ability to perform eye-hand coordination
- Ability to handle and lift patients, manual and finger dexterity
- Ability to handle toxic substances and other conditions common to nursing situations
- Ability to interact with others in a constant and interruptive environment
- Ability to work in a stressful environment at times
- Ability to work in combination of office and exam settings
- Ability to be exposed to communicable diseases, bodily fluids
- Ability to adhere to OSHA Blood Borne Pathogen Category 1
Desired Qualifications
- Previous experience in medical office preferred
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