Cluster Sales Manager
$44,500–$51,500 year
On-siteNoblesville, Indiana, United States
Job Summary
Lead sales efforts across group, leisure, social, military, educational, religious, fraternal, and sports segments to drive revenue, exceed RGI targets, and maximize hotel profitability. Manage advertising and promotional initiatives while handling inquiry calls, confirming function details, and conducting on-site inspections to book new and repeat business. Maintain key client accounts, solicit events, and evaluate opportunities for profitability before making outside sales calls. Represent the hotel in community affairs and industry events, ensuring accurate sales records and reporting. Achieve budgeted revenues and expenses while maintaining customer satisfaction.
Required Qualifications
- A positive outlook and outgoing personality
- A team-first attitude
- A gift for paying attention to the smallest details
- Demonstrate excellent selling skills
- Have knowledge of both groups, SMERF, sports, FIT and leisure segments
- A professional demeanor, a warm and welcoming personality, and ability to engage easily and actively connect with others is required
- Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels
- Speak with others using clear and professional language
- Two or more years of hotel experience required
Desired Qualifications
- General idea of the STR Report and other key industry metrics/analysis
- Demonstrated knowledge/experience in advertising and promotional activities
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