Cluster Manager

Oversee operations, financial performance, and team management for multiple ODE Spa Wellness outlets within a designated cluster. Take complete ownership of Profit & Loss, analyze revenue reports, and implement strategies to increase profitability while monitoring sales performance to exceed targets. Ensure seamless guest experiences by enforcing company SOPs, conducting regular audits for service quality and safety, and managing stock levels to reduce wastage. Lead Spa Managers and staff through mentorship and skill enhancement programs, fostering a culture of ownership and continuous improvement. Foster strong client relationships to enhance retention, drive local marketing campaigns, and maintain brand integrity across all locations.