Cluster Head - Kolkata

Drive business development efforts within the cluster to acquire new customers and grow existing relationships across SaaS, Service Sales, and Marketplace sectors. Lead, mentor, and manage a team of Business Development Managers to achieve business and sales targets while conducting regular performance reviews. Formulate cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. Set clear performance targets and KPIs for the team, monitor sales metrics including lead conversion and pipeline health, and ensure all sales processes are followed effectively. Build strong relationships with key customers and partners, addressing escalations timely to ensure satisfaction and retention. Monitor budget allocation, sales expenses, and profitability to execute cost-effective growth strategies. Collaborate with cross-functional teams including marketing, customer success, product, and HR to align on business objectives. Report regularly on business development progress, sales forecasts, and key performance metrics to the Regional Head.